Empower Lab
Module 4
Understanding Your Customer
Progress
4 of 5
80% complete
Before You Begin
Use the PDF to learn about customer needs, interviews, feedback, and value creation.
Learning Outcomes
By the end of this module, you should be able to:
- Understand who your customer is.
- Learn how to identify pain points.
- Use interviews and feedback to improve your offer.
Module Learning Material
This module helps learners build value around real human needs and real customer insight.
What to do next
Read the PDF, take notes, and reflect on what you learned before moving to the next module.